Introduction
Toni & Guy is the world’s largest independent salon group, with over 485 salons across 48 countries—including more than 200 franchise and head office salons in the UK. As a leading name in the hairdressing industry, Toni & Guy needed to ensure robust card payment security and full PCI DSS compliance for every branch. Here’s how Nexpay delivered peace of mind and payment protection for this iconic brand.
The Challenge: Securing Card Payments and PCI Compliance for a Multi-Location Salon Franchise
Managing payment security and PCI DSS compliance across hundreds of locations is no small feat. Each Toni & Guy salon operates with unique requirements, using both integrated EPOS and stand-alone card machines, and processes payments through various internet connections and IT setups. This complexity, combined with the scale of operations, made it essential to implement a comprehensive and reliable fraud prevention strategy.
Nexpay’s Solution: Tailored PCI DSS Compliance and Fraud Prevention
Since 2014, Nexpay has partnered with Toni & Guy to provide industry-leading payment security solutions. Here’s how we supported their UK operations:
- PCI DSS Compliance: We implemented and maintained PCI DSS requirements for all high street salons and Toni & Guy’s e-commerce website, ensuring every payment method—online and in-salon—remained secure.
- Fraud Prevention: By analyzing buying patterns and working closely with Toni & Guy’s UK franchising team and head office, we developed a robust set of systems and procedures to detect and prevent card fraud.
- Collaboration with Salon Genius: Understanding the importance of Salon Genius software to Toni & Guy, Nexpay worked directly with their team to tailor payment security support for each salon’s specific needs.
- Ongoing Security Monitoring: We utilize Approved Scanning Vendors (ASVs) to run regular network and router scans, proactively identifying and addressing any potential vulnerabilities.
Results: Full PCI Compliance and Ongoing Peace of Mind
Thanks to Nexpay’s proactive approach, all Toni & Guy UK salons under our management have achieved PCI DSS compliance certification. This not only protects the business and its customers from card fraud but also reinforces Toni & Guy’s reputation as a trusted, secure brand. Today, Toni & Guy enjoys the confidence that comes with Visa and Mastercard compliance across every UK location.
Want to secure your franchise or multi-location business against payment fraud and ensure PCI DSS compliance? Contact Nexpay to discover how we can help you achieve peace of mind and protect your brand.
